Our Services
/ pay-per-hire /
Traditional Recruitment
With Traditional Recruitment, you get a dedicated recruiter ready to start tomorrow and send the first hand-picked candidates in 1 week.
Best part - you pay only if you hire.
Perfect if you:
- Need to find top candidates with minimal risk
- Want to tap into broader talent network
- Your recruitment team needs extra help
- Don’t want to hire in-house recruiters
- Need to hire fast
/ Monthly subscription /
Embedded Recruitment
You get a dedicated recruiter who integrates into your team like in-house specialist and works exclusively on your project.
You pay a monthly subscription + 5% placement fee.
Perfect if you:
- Have a high volume of hires
- Want a recruiter who immerses fully in your team, product, and culture
- Don’t want to commit to hiring an full-time recruiter
- Seek a fresh perspective for your recruitment team
- Need to speed up your hiring
/ RESearch /
Clear information architecture
We conducted extensive user research with the customer support agents. 10 interviews and two card sorting surveys to determine the information architecture on the Customer page. We redesigned the page based on our research findings.
Before
After
/ DESIGN /
Listening to user needs
Based on the interviews, we’ve discovered a few crucial features that would make support agents’ lives much easier. For instance, we introduced a log of all changes made on the customer account. This change log removed a lot of tiresome investigation for the agents.
/ new feature /
Expanding the product
The product became so successful within the company that Klarna decided to expand its functionality and add card data to it. This allowed the decommissioning of the third-party tool and significantly decreased the IT costs.
/ Design system /
Consistency with design system
While building and expanding the product, we strictly adhered to the existing design system. It saved an enormous amount of time and developer resources since they didn’t have to build the components from the ground up.
/ Get started /
Let's Launch Your Journey
We are providing consultations, for free. Get advice on customer activation, onboarding design, reducing product complexity, or growth experiments.
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