UX Researcher

 

wroclaw or Poland - remote

Our client is a global technology company that connects strategy, design, and engineering services and helps companies to accelerate their product innovation. They support their customers every step of the co-creation way — from ideation and concept crafting to full-stack development and putting solutions into the hands and minds of end-users.

Their offices span across Silicon Valley, Tokyo, London, Munich, Copenhagen, Kyiv, Wroclaw, Ho Chi Minh City, and other vibrant design, technology, and creative nuclei of the world. They work for businesses in a variety of industries, including Automotive & Mobility, Health & Wellness, FinTech, and others.


Customers include Panasonic, Walmart, Honda, Lotus, Zeiss, Dolby Laboratories, and Lufthansa.

The Opportunity

We’re looking for a Senior UX Researcher who can become part of our team designing simple, yet highly engaging connected product and service experiences that push the limits of innovation and put the user in focus. Ideally, we would like you to participate equally in all phases of the design process, rather than just handover research results, so a generalist profile with UX Design experience would be a nice perk. You will join the organically growing team of designers who work across physical, digital and spatial product domains.

About the team

A tight-knit group of Wrocław-based designers collaborating remotely with the other 60+ designers from Europe, North America, and Asia. Involved in digital products’ creation on all stages – from research and strategy through prototyping and testing to visual and motion design. They treat our customers and users as knowledgeable partners, so get ready for plenty of workshops and user sessions. They do spend a lot of time in Figma. Still, They often experiment with different design tools and technologies that match our current project needs (Principle, AfterEffects, Arduino, or Spark AR – to name a few examples). 

As a ux researcher you will:

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  • As a User Experience Researcher (UXR), you’ll help teams of UXers, product managers, and engineers understand user needs

  • Conduct independent research along the product development cycle: from early exploratory work, iterating on solutions, to evaluating the final product

  • Utilize a range of methodologies, depending on your interests and business needs: ethnography, usability, longitudinal studies, benchmarking, metrics analysis, quantitative surveys, and much more 

  • Advocate research findings to diverse audiences including internal and clients' teams

  • Facilitate engaging co-creative workshops (virtually or in-person) with clients and team members to build consensus and enable next steps

  • Navigate comfortably the full design process from user research to experience strategy and ideation, through prototyping and validation to implementation

  • Master state-of-the-art Research tool (quant/qual) & UX design tools (Figma)

  • Share your knowledge on design research methods (users, competitors, surveys, interviews, focus groups, Cultural Probes, Diary Studies, Home Visits, Shadowing etc.), tools, and trends with the rest of the team

 

You have: 

  • A minimum of 5 years of professional experience working in cross-disciplinary teams 

  • Understanding of strengths and shortcomings of multiple different research methods, including when and how to apply them during each product phase

  • The ability to think analytically and cross-pollinate ideas to novel solutions

  • A passion for human-centered design as a means to problem-solving

  • Empathy for the people you work with and the people you design for

  • Great storytelling skills

Nice-to-haves:

  • Experience as a User Experience Designer; ability to wireframe solutions based on research insights and collaborate closely with UX Designers

  • Skills in Strategy, Service Design or Analytics

  • Past talks in Design Conferences or engagement in the local researchers community

  • Experience working in some of our key business and technology domains: Automotive & Mobility, HealthTech, FinTech

Sounds like a match?!

You are welcome to apply with the form below or just drop us a line at darina@hirey.io

Talk soon!